FAQ's

What currency are the prices do I see in the site?
All prices are in PKR.

I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Please allow 6 - 8 weeks production time for your order to ship out, average shipping times are 6 - 8 weeks .

Tracking numbers will be updated 2-3 days after your order has been SHIPPED. If you don't have a tracking number after 3 business days please email us at naqshluxe@gmail.com.

Can I Return or Cancel My Order?

All our products are made to order and prepared specifically for each customer. Therefore, we do not accept returns, exchanges, cancellations, or refunds once an order has been confirmed.

Please review your order details carefully before placing your order. In case of any issue with your order, kindly contact us so we can assist you.

Can I Cancel My Order?

Please cancel your order before it is processed. Once the order has been processed, cancellation will no longer be possible.

How long does shipping take?
Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. The average shipping time is 5 - 10 business days.

I have a question that wasn't answered, can you please help?

Absolutely! We are here to help you make your home beautiful! Please send us an email to naqshluxe@gmail.com and we will be happy to assist you in any way we can.
We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.