Privacy Policy
At Naqsh Luxe, we respect your privacy and are committed to protecting your personal information.
1. Information We Collect
When you visit our website or place an order, we may collect information such as:
- Name
- Phone number
- Email address
- Billing and delivery address
- Order and payment details
- Measurements and customization details provided for an order
- Messages or information you send to us
- Website usage information such as cookies, IP address, browser and device information
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Confirm payments and provide order updates
- Communicate with you about your order
- Provide customer support
- Arrange shipping and delivery
- Improve our website and services
- Prevent fraud and unauthorized activity
- Meet legal and business requirements
With your permission or where permitted by applicable law, we may also use your contact information to send offers, updates, and marketing communications. You can opt out of marketing communications at any time.
3. Payment Information
Payments may be processed through third-party payment providers. Naqsh Luxe does not normally store your complete card or payment credentials.
Payment providers may collect and process payment information according to their own privacy policies.
4. Sharing Your Information
We may share necessary information with trusted service providers, such as:
- Payment processors
- Courier and shipping companies
- Website and technology providers
- Customer service or business service providers
- Authorities where required by law
We only share information when reasonably necessary for business, service, legal, security, or payment-related purposes.
5. Cookies
Our website uses cookies and similar technologies to provide essential website functions, remember preferences, understand website usage, and improve your shopping experience.
You can manage cookies through your browser settings. Some website features may not work properly if cookies are disabled.
6. Data Security
We take reasonable measures to protect your personal information. However, no online system can be guaranteed to be completely secure.
7. Data Retention
We keep personal information only for as long as reasonably necessary to provide our services, complete transactions, maintain business records, resolve disputes, prevent fraud, or meet legal requirements.
8. Your Privacy Rights
Depending on your location and applicable law, you may have rights to request access to, correction of, or deletion of your personal information, or to withdraw consent for certain uses.
To make a privacy-related request, please contact us.
9. Third-Party Websites
Our website may contain links to third-party websites or services. Naqsh Luxe is not responsible for the privacy practices of third-party websites. Please review their privacy policies before providing personal information.
10. Children
Our website and services are intended for general customers and are not knowingly directed toward children.
11. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
12. Contact Us
For any questions or requests regarding your personal information or this Privacy Policy, please contact Naqsh Luxe through our official contact channels.
Naqsh Luxe by Iram Waqas
